Services & Customer Engagement Project profile
BrightBridgeConnect
A web-based service and customer-engagement platform.
- Role
- Web Platform Engineering
- Disclosure
- Public product · Proprietary source code
- Links
- Product website
What I owned
The responsibility behind the product name.
Developed and maintained the web platform across customer onboarding, Get Started workflows, sales-funnel functionality, service-related user journeys and production improvements.
Engineering scope
What I worked on.
- Customer onboarding
- Get Started conversion workflows
- Sales-funnel functionality
- Service-related user journeys
- Production improvements
Technology
The technical surface.
- Web platform
- Customer onboarding
- Sales funnels
- Production delivery
The work is described through verified responsibilities and engineering scope. Private commercial metrics and unsupported outcome claims are intentionally omitted.