Community & Local Services Case study

KEYS Community

A community platform connecting residents, property operators, councils and service providers across engagement, amenities, events and local services.

Role
Technical Lead
Disclosure
Public product · High-level architecture only

Verified proof

Architecture, integrations and delivery across resident, operator and council workflows

KEYS Community public website
Approved, public-safe project imagery.

The problem

What the system had to solve.

A community and local-services platform needed coordinated architecture across resident, operator, council, service-provider and administrative workflows.

What I owned

The responsibility behind the work.

Served as Technical Lead across the web, backend and mobile ecosystem, owning technical direction and production delivery.

Engineering approach

How it was built.

Led Next.js and NestJS development, PostgreSQL architecture, property and address integrations, operator and council workflows, service classification and AWS infrastructure.

Platform layers

  1. Client
  2. API
  3. Services
  4. Queue
  5. Data

Engineering scope

What I worked on.

  1. Web, backend and mobile technical leadership
  2. Property and address integrations
  3. Operator and council workflows
  4. Administrative and service-classification systems
  5. AWS cloud infrastructure

Impact

The verified result.

Established technical continuity across a broad multi-surface product and its operational systems.

Technology

The technical surface.

  • Next.js
  • NestJS
  • PostgreSQL
  • Redis
  • RabbitMQ
  • AWS

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