Customer Experience Project profile
Servicelovers
A customer-experience and employee-recognition platform for real-time feedback, service measurement and frontline recognition.
- Role
- Lead Software Engineer
- Disclosure
- Public product · Proprietary source code
- Links
- Product website
What I owned
The responsibility behind the product name.
Contributed across the full product ecosystem: public portfolio, administrative panel, customer-rating web experience, social mobile application and in-store feedback application.
Engineering scope
What I worked on.
- Public marketing portfolio
- Administrative platform
- Customer-rating web experience
- Social mobile application
- In-store feedback collection application
Technology
The technical surface.
- Web applications
- Mobile applications
- Administrative systems
- Customer feedback workflows
The work is described through verified responsibilities and engineering scope. Private commercial metrics and unsupported outcome claims are intentionally omitted.